The health care space is evolving each and every day. Medical equipment plays a vital role in making medical diagnosis, treatments and general patient care. You need to conduct maintenance of the equipment to prevent interruption in service delivery and to provide patient safety.
There are several maintenances that you need to take care of such as phaco maintenance, phaco repairs, laser maintenance, and injector maintenance to mention a few.
Why Do You Need to Do Maintenance?
- Patient safety: the safety of the patients is the most important task for you to look at. Faulty equipment can lead to accidents, misdiagnosis of illness or even compromise the patient care
- Compliance: there are several regulatory bodies that govern health care. You need to adhere to the recommended schedules to ensure safety and quality of the patient care.
- Cost-efficiency: preventive maintenance is a cost-effective way of dealing with unexpected breakdowns or costly repairs in future. When you repair your equipment regularly it helps to extend their lifespan and reduce downtime.
Key Question to Ask for Maintenance
Here are the essential questions to ask technicians for a comprehensive approach:
- What is the recommended maintenance schedule?
You need to ask the technician to provide a maintenance schedule based on the manufacturer’s guidelines and the usage of the equipment in the facility.
- Are the technicians certified to hand the maintenance?
You can verify the technicians experience by looking at their certifications, training and ask for a proof of previous work with that specific equipment. You can also ask for references so as to get testimonials from previous clients to get an insight of the quality of their services.
- Do you have an emergency maintenance system at hand?
Ask how the technician handles emergency situations. Such as how soon do they respond? Or What’s the availability of spare parts?
- How often do you update the software’s and firmware?
Enquire with the technician if they are aware of the necessary firmware or software updates required, and if not if they can be in apposition to acquire them and implement them.
- Do you have a detailed checklist of the maintenance tasks?
Ask for a checklist of the maintenance procedures. It includes cleaning, component checks, calibrations and any specialized tasks unique to the specific equipment.
- Are you able to handle the costs involved for repair services?
Ensure you discuss the cost associated with regular maintenance, future repairs and replacement parts that may be needed.
- Is there any preventive maintenance contract or agreement?
Ask the technician if you can have an agreement that can streamline the process of service delivery such as providing ongoing maintenance, to help ensure consistent care for the equipment.
- How do you stay current with advancement in technology to provide the best maintenance practices?
Ask the technician if he is committed to the latest developments in medical equipment such as attending classes to improve his skills.
In the healthcare sector the maintenance of medical equipment is very crucial. Whether it is as phaco maintenance, phaco repairs, laser maintenance, or injector maintenance, regular maintenance is vital. By working with experienced technicians and asking the right questions, you will be able to maintain the longevity of the equipment and deliver the best service to the patients.
